Please fill in Name and e-mail address in case we need to contact you to make sure the details of your inquiry. If it is possible, please also fill in the mailing address and phone number. (Please note that we may not be able to answer the inquiry that was sent without enough information.)
As a general rule, we answer the inquiry by e-mail. However, it may not be able to get to you if you mistyped the e-mail address such as putting double periods (..) or period in front of @ (.@). In those cases, we may contact you by postal letter or by phone if you put any of the information.
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